CPAP Direct
  • Home
  • About Us
  • Services
  • Locations
  • Products
  • Education
  • Sleep Study
  • Contact
CPAP Direct CPAP Direct
  • Home
  • About Us
  • Services
  • Locations
  • Products
  • Education
  • Sleep Study
  • Contact
 

Services During the COVID-19 Pandemic

 
HomeServices During the COVID-19 Pandemic

Information About Our Services During the COVID-19 Pandemic

In keeping aligned with the Ministry of Health’s COVID lockdown directive, and for the health and wellness of our clients and employees, effective December 26th, 2020, all clinics will be closed to walk-in traffic until further notice. We are still open for business and are ready to service your CPAP needs remotely. We will also remain open for curbside pick-up and will offer free shipping on all orders.  Click here for a list of locations.

 

Frequently Asked Questions

1. What do I do if I already had an appointment scheduled?

Any client with a pre-scheduled appointment will be contacted by one of our staff regarding an alternative appointment type. Appointments are still being conducted remotely through alternate means: by telephone, by email or by video conference.

2. Can I still start CPAP therapy without visiting a clinic?

YES! We continue to operate remotely to conduct appointments over the phone, including appointments for set-ups, trials and replacements.

4. How do I pay for the equipment and supplies I purchase?

Contact your clinic to arrange payment by credit card or e-transfer, and we will courier your equipment and/or mask(s) directly to your address. We will also help with managing your insurance payments as applicable.

4. How do I pay for the equipment and supplies I purchase?

Contact your clinic to arrange payment by credit card or e-transfer, and we will courier your equipment and/or mask(s) directly to your address. We will also help with managing your insurance payments as applicable.

5. What should I do if my equipment is not working properly?

If your equipment requires servicing, contact a clinic near you and we will arrange to troubleshoot the problem remotely. If this fails, we will arrange a date and time for drop off.

6. What should I do if I need to speak with a respiratory therapist regarding CPAP or any related topic?

Call your local clinic and we will do our best to provide answers to all of your questions!
We thank you for your continued support.
  • About Us
  • Services
  • Products
  • Education
  • Sleep Study
  • Locations

“Your Sleep, Our Solution”

Richmond Hill: (905) 771-6727
Scarborough: (416) 298-6727
Toronto: (416) 971-6727
North York: (647) 500-0777
Pickering: (905) 831-4783
Lindsay: (705) 878-4727
Sudbury: (705) 523-4000

www.cpapdirect.ca
info@cpapdirect.ca

Copyright © 2022 CPAP Direct. All Rights Reserved. Privacy Policy
  • English
  • 简体中文 (Chinese (Simplified))
  • 繁體中文 (Chinese (Traditional))